Legal
Cancellation Policy
Five machines means an empty spot cannot be given to anyone else.
Cancelling a class
Classes can be cancelled or rescheduled in the app up to twelve hours before the start time. Cancel inside that window and the class is deducted in full.
No-shows
A missed class without cancellation is charged in full, regardless of package type.
Waitlist
If a spot opens you will be notified in the app and have thirty minutes to confirm before it passes to the next person.
Studio cancellations
If we cancel a class, the credit is returned to your account immediately and you may rebook any available slot.
Membership freezes
Unlimited memberships can be frozen once per cycle for medical reasons, with supporting documentation.
Last updated: July 2026